Privacy Policy

Privacy Policy for DoctorGuru & PatientGuru

At DoctorGuru and PatientGuru, we value your trust and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure. Please read this carefully to understand our practices.

By downloading, installing, or using DoctorGuru or PatientGuru, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue using the apps.

1. Information We Collect

When you use our apps, we may collect the following information:

Name
Email Address
Phone Number
Profile Details (such as specialization, qualifications, experience)
Appointment Details (date, time, patient or doctor information)
Location (for nearby doctor or clinic suggestions)

We do NOT collect:

Bank account numbers
Credit or debit card details
Any payment credentials or sensitive financial data

The data we collect is used only for appointment management, communication between doctors and patients, and improving your overall healthcare experience.

2. How We Use This Information

We use the collected information to:

Create and manage your user account (Doctor or Patient).
Allow doctors and patients to connect, schedule, and manage appointments.
Provide secure communication and notification updates.
Improve app features and user experience.
Deliver support and resolve technical issues when needed.

Your information is never sold, rented, or shared with third parties for marketing purposes.

3. Data Storage and Security

Your data is stored on secure servers using encryption and industry-standard protection measures. We take all reasonable steps to protect your personal and medical information from unauthorized access or disclosure.

4. Permissions We Use

We may request the following permissions for app functionality:

Location Access: To suggest nearby clinics or hospitals.
Camera & Gallery: For uploading certificates, profile photos, or reports.
Notification Access: To alert you about new appointments or updates.

We do not use these permissions for any purpose other than what is described above.

5. Third-Party Services

The apps may use third-party services such as Google Maps for location, Firebase for notifications, or cloud storage for backups. Please review their privacy policies for more details about their data practices.

6. Advertisements

The free version of the app may display ads through third-party providers like Google AdMob, which may use cookies for personalized ad content.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect new features, legal updates, or improvements. Updated versions will be posted within the app and on this page. Continued use of the app means you accept the updated terms.

8. Your Consent

By using DoctorGuru or PatientGuru, you consent to the collection, storage, and use of your personal data as described in this Privacy Policy. If you do not agree, please stop using the apps.

9. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy, please contact us at: support@doctoguruapp.com